= Email Notification of Ticket Changes = [[TracGuideToc]] Trac supports basic notification for ticket changes using email. Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post ticket changes to a dedicated mailing list. '''Note:''' As an example, this is how the [http://lists.edgewall.com/archive/trac-tickets/ Trac-tickets] mailing list works. Disabled by default, notification can be activated and configured in [wiki:TracIni trac.ini]. == Receiving Notification == When reporting a new ticket or adding a comment, enter a valid email address in the ''reporter'', ''editor'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket. This is useful to keep up-to-date on an issue or enhancement request that interests you. == Configuring SMTP Notification == === Configuration Options === These are the available options for the ''[notification]'' section in trac.ini. * '''smtp_enabled''': Enable email notification. * '''smtp_server''': SMTP server used for notification messages. * '''smtp_user''': (''requires [milestone:0.9 0.9]'') user name for authentication SMTP account. * '''smtp_password''': (''requires [milestone:0.9 0.9]'') password for authentication SMTP account. * '''smtp_from''': Email address to use for ''Sender''-headers in notification emails. * '''smtp_replyto''': Email address to use for ''Reply-To''-headers in notification emails. * '''smtp_always_cc''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.'' * '''always_notify_reporter''': Always send notifications to any address in the reporter field. * '''always_notify_owner''': (''requires [milestone:0.9 0.9]'') Always send notifications to the address in the owner field. Either '''smtp_from''' or '''smtp_replyto''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails. === Example Configuration === {{{ [notification] smtp_enabled = true smtp_server = mail.example.com smtp_from = notifier@example.com smtp_replyto = myproj@projects.example.com smtp_always_cc = ticketmaster@example.com, theboss+myproj@example.com }}} == Sample Email == {{{ #42: testing ---------------------------+------------------------------------------------ Id: 42 | Status: assigned Component: report system | Modified: Fri Apr 9 00:04:31 2004 Severity: major | Milestone: 0.9 Priority: lowest | Version: 0.6 Owner: anonymous | Reporter: jonas@example.com ---------------------------+------------------------------------------------ Changes: * component: changset view => search system * priority: low => highest * owner: jonas => anonymous * cc: daniel@example.com => daniel@example.com, jonas@example.com * status: new => assigned Comment: I'm interested too! -- Ticket URL: <http://example.com/trac/ticket/42> My Project <http://myproj.example.com/> }}} ---- See also: TracTickets, TracIni, TracGuide
E-mail address and user name can be saved in the Preferences.
